New Delhi, India - May 17, 2013 - Today, Arkadin India was named 2013 Audio Conferencing Service Provider of the Year for the second year in a row at the 2013 Frost & Sullivan India Information & Communications Technology (ICT) Awards banquet held on 16th May, at Le Meridien in New Delhi.
Arkadin India, one of the world's fastest-growing collaboration service providers, capped a year of tremendous success in the Indian market, reporting revenue growth of 80 percent over 2011 in audio conferencing services in India. This expansion, marked by product innovation and award-winning customer services, has enabled Arkadin to broaden its reach and appeal to enterprises in a variety of industry verticals. An end-to-end collaboration solutions provider, Arkadin partners with numerous business and technology providers in order to meet Indias' mounting conferencing demands.
Speaking about this honor, Pankaj Gupta, Managing Director, Arkadin India, said, "Winning this prestigious Award for the 2nd year in a row clearly shows that our strategy of focusing and delivering end-to-end collaboration services to the very demanding enterprise customers worked for us. We strive to deliver best-in-class services and the most customized solutions to our enterprise customers and ensure that our collaboration services help them achieve efficiencies in their businesses." Mr. Gupta added, "We continue to work toward bringing more innovative services to our customers by working closely with the best players in the space of Unified Collaboration and offering a seamless experience for them."
"Arkadin India has achieved immense growth by focusing on customer acquisition, building a diverse service portfolio, and offering excellent value to customers," commented Award presenter Benoy C S, Director of ICT Practice at Frost & Sullivan. "It has strong partnerships in place that lead it in the right direction. Its vision for launching a managed services on-premise model for integrated audio, video, and web conferencing services showcases its strategic intent in this market segment." The Award recipients were judged on a variety of parameters that included Revenue Growth, Market Share Growth, Product Portfolio Diversity, Key Achievements, and Go-to-Market strategy, and involved in-depth primary interviews of various industry participants and secondary research conducted by Frost & Sullivan analysts. An elite panel of jury members comprising prominent CIOs/CTOs from the collaboration industry evaluated the compiled data and incorporated the end-user perspective. Frost & Sullivan then presented the Awards to companies that received the highest number industry rank in each category.
Founded in 2001, Arkadin is one of the largest and fastest growing Collaboration Service Providers in the world. With a vision rooted in the belief that progress emerges from people's desire to share, Arkadin offers a complete range of remote audio, web and video conferencing and Unified Communications solutions. The services are delivered in the SaaS model for fast, scalable deployments, and a high ROI. Its global network of 51 operating centers in 31 countries has dedicated local-language support teams to service its 37,000 customers.
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